Carritech Quality & Sustainability

We are committed to delivering high-quality solutions while actively reducing our environmental impact.

Carritech & Sustainability

Carritech aims to prevent customer networks from becoming obsolete and prolong their lifespan by sourcing rare and hard-to-find spare parts for supporting and extending legacy networks.

The European Waste Hierarchy consists of five categories of which Carritech can be directly influential on the top three – prevention, reuse, and recycling.

Our commitment to a productive environmental plan is realised through our core business of REUSE and RESELL, with RECYCLING capability.

Our business is to RESELL telecommunications equipment, keeping the kit within the chain of utility and helping to prevent waste. Where an item is not suitable for reuse or resale, we ensure optimum recycling of all component parts and elements in compliance with current environmental legislation. This minimises unnecessary impact on the environment and ensures a sustainable approach.

Often, lack of support from the manufacturer is the reason why an operator would choose to replace equipment in their network. Carritech can overcome this scenario by continuing to source and supply parts, whilst also providing repair and replacement services. These cost-effective solutions help to prevent equipment from being replaced in the medium term.

Where assets are to be removed from operation, our first intention is to resell them. Reusing as many components as possible prevents the need to recycle.

The equipment we receive is thoroughly assessed. Every item suited to the secondary market is refurbished and marketed in the global marketplace, to which Carritech is very well connected.

Carritech has a full range of logistics and decommissioning services at its disposal too.

For any material that cannot be refurbished, we take care of the balance of materialsOur process ensures that all elements are separated and graded accordingly, to ensure optimal recycling performance, value recovery, and efficiency.

Carritech is committed to using environmentally friendly material for packaging and will reuse all packaging where possible. This is a key part of our sustainability and environmental policy.

Sustainability & Environmental Management Policy – V2

The directors and team at Carritech recognise the importance of environmental issues.  Waste, plastics and pollution contribute to global warming and negatively impact on nature and the balance of our fragile planet.  Sustainability is fundamental to our business and we are committed to minimise the impact of our activities on the environment and improving our environmental performance.

The key points of our strategy to achieve this are:

  • Communicate this policy to all interested parties.
  • Commitment to the prevention of pollution.
  • Avoid, minimize, and mitigate any adverse environmental impacts caused by our operations where possible.
  • Actively promote reusing and recycling both internally and amongst our customers and suppliers.
  • Maintain our 100% regulatory compliance record.
  • Meet or exceed all the environmental legislation that relates to the Company.
  • Provide evidence of our EMS aspects and impacts as documented information.
  • Focus on all opportunities for zero waste recycling.
  • Assure all applicable interested parties are aware of our philosophy, objectives and obligations to our impacts on the environment via effective communications such as toolbox talks, procedures, policies, awareness training and feedback including the reporting of incidents.
  • Assure commitment to applicable legislation and compliance through ISO 14001.
  • Actively seek and promote new ideas from our team and stakeholders.


In addition to this, we have taken some internal measures applicable to our different offices:

  • Use of public transport/car sharing.
  • Only running PHEV and EV vehicles within our fleet.
  • Improving energy efficiency in our premises.
  • Use of recycled packaging.
  • Create and promote a packaging charter amongst our trading partners.
  • Ensure the proper handling and disposal of all wastes including control of substances that can pollute land, air and water systems.
  • Locate local companies whom can benefit from packaging that we no longer use.


The policy statement will be regularly reviewed and updated, as necessary. The management team endorses these policy statements and is fully committed to their implementation.

Quality Policy - V3

At Carritech Limited, the directors and management are deeply committed to the ongoing enhancement of our business processes. Our dedication to continuous improvement is rooted in a proactive approach to understanding and meeting the diverse needs of our customers and stakeholders. Through consistent engagement and communication, we gain valuable insights that inform our strategic initiatives and operational practices.

We prioritise the regular measurement and review of our performance to identify strengths, address weaknesses, and seize opportunities. This systematic approach enables us to anticipate and mitigate risks effectively, ensuring we remain agile and responsive in a dynamic business environment.

Our recognition of people as Carritech’s most valuable asset underscores our commitment to fostering a culture of open and effective communication. We believe that transparent interactions, both internally and externally, are essential for building trust and collaboration. We actively promote a work environment where ideas are exchanged freely, and feedback is encouraged to drive innovation and continuous improvement.

Our integrated management system, aligned with the rigorous standards of ISO 9001:2015 and ISO 14001:2015, serves as the foundation of our operational philosophy. This system is communicated to all stakeholders through a comprehensive framework that includes awareness training, detailed procedures, regular management reviews, staff meetings, and digital platforms.

We are unwavering in our dedication to delivering the highest quality of services and products and we strive to protect all stakeholders from harm related to safety, health, and the environment, supported by our commitment to legal compliance and proactive risk management.

The directors are resolute in their commitment to providing and maintaining an infrastructure that is not only safe and comfortable but also conducive to productivity and innovation. This infrastructure is supported by essential resources, including advanced information and communications technology, state-of-the-art equipment, and well-maintained facilities. These resources undergo rigorous maintenance, servicing, and calibration to ensure they meet the highest standards of quality and performance.

Effective management of procurement and logistics processes is a cornerstone of our operational strategy. By ensuring the seamless delivery of goods and services, we consistently meet or exceed customer expectations, reinforcing our reputation for reliability and excellence.

Internal audits and compliance checks are integral components of our quality assurance strategy. These processes enable us to evaluate the effectiveness of our integrated management system, ensuring that it remains robust and responsive to evolving needs.

Prepared management reviews play a critical role in assessing the system’s status and planning, ensuring that all necessary resources are available to fulfil customer requirements and drive organisational success.

Our policy is driven by clearly defined Objectives and Targets, which undergo regular scrutiny and adjustment during management reviews.

This ensures that we remain agile and responsive to emerging challenges and opportunities, setting new objectives as necessary to sustain our competitive edge and drive continuous improvement.

Our comprehensive resource strategy encompasses:

  • People: Our workforce is characterised by competence, experience, qualifications, adaptability, reliability, and availability. We are committed to ongoing learning and development initiatives that enhance our team’s flexibility and knowledge base, ensuring we remain at the forefront of industry advancements.
  • Equipment and Tooling: We ensure that all tools and equipment are meticulously maintained, serviced, calibrated, and controlled to support operational efficiency and precision. This commitment to excellence in equipment management underpins our ability to deliver high-quality products and services.
  • Facilities: Our facilities are designed to provide a comfortable, safe, and controlled environment that promotes well-being and productivity. We continually assess and improve our facilities to ensure they meet the evolving needs of our workforce and operations.
  • Documented Information: We maintain our documentation with a focus on traceability, accessibility, security, and control to support informed decision-making and operational transparency. Our robust information management practices ensure that critical data is readily available and protected.
  • Suppliers and Logistics: We engage with reliable, qualified suppliers and manage logistics effectively to ensure the timely and cost-efficient delivery of products and services. Our strategic partnerships with suppliers are based on mutual respect and a shared commitment to quality.
  • Budget: Our financial resources are meticulously controlled and documented to support strategic initiatives and operational needs. We prioritise efficient budget management to ensure the sustainability and growth of our business.
  • Time: We prioritise effective time management, ensuring that lead times and deadlines are planned, managed, and controlled to optimise efficiency and customer satisfaction. Our commitment to time management is reflected in our ability to deliver on promises and exceed expectations.

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