One of the biggest APAC international carriers, had planned to keep using their ATM/SDH (Ex-Alcatel) legacy network for three more years but the OEM could not offer a cost-effective solution for such legacy technology. This network includes the Network Management System with 16 servers replicated, a total of 32 servers, composed by five network management applications. The Network is composed by more than 27000 nodes covering SDH, DWDM, Ethernet over SDH, MPLS and ATM technologies.
As the customer already had a solution for L1 and L2 support and also had their hardware needs covered, by ramping down the network they decided to approach for a reliable partner to provide L3 technical support, on HW and software.
Despite the time zone difference, in less than 30 days Carritech along with a local partner from APAC started to provide an ongoing 24×7 support with the same demanding SLA as the OEM, that is defined as Gold Service. This includes several engineers permanently on call and an average resolution of 10+ tickets per month.
NMS and Equipment for SDH, WDM, Ethernet over SDH, MPLS and ATM. Nokia (Former Alcatel-Lucent)
30 Days
High reliability. Huge cost reduction, SLAs and KPI achievement, Customer satisfaction, good relationship with level1 and 2 support.
Yuliya Danilenko has over four years of experience as an International Account Manager, specializing in Level 3 Remote Technical Support.
She assists large-scale multinational organizations, fixed and mobile operators, and leading equipment manufacturers worldwide in supporting legacy telecom equipment, generating additional revenue, and reducing operational expenses (OPEX).
In her leisure time, she loves travelling and exploring different cultures.
As an international Account Manager for Carritech Telecommunications, Javier assists large fixed and mobile operators in supporting their legacy telecom equipment, particularly in Italy and LATAM. He ensures that the company delivers the best value to customers across all services specialized in legacy telecom equipment.
In his free time, Javier enjoys sports and is an avid fan of soccer and motorsports, including Formula 1 and MotoGP. He also considers himself a lifelong learner, seizing every opportunity for growth.
Aligned with the values of Carritech, Javier is committed to helping more operators worldwide achieve their environmental goals and continue to leave a positive footprint.
Christian brings over a decade of IT industry experience and 5 years in the telecom industry to his role as an Account Manager at Carritech, with a focus on optical transceiver solutions and GPON technology.
As a trilingual person speaking French, Spanish and English, he manages operations in French-speaking countries and communicates with international traders from around the world. Christian will step outside his comfort zone to find the most effective solutions to your challenges.
In his free time, Christian enjoys playing rugby and trekking in the mountains of Madrid.
Luis Alvarez brings more than 5 years of experience in the telecom industry. With a focus on optical transceiver solutions, he adeptly meets the diverse needs of Carritech’s international clientele, particularly in Spain and Latin America.
Known for his consultative approach, Luis ensures clients receive customised, effective network solutions.
When not enhancing telecom infrastructures, Luis enjoys working out, exploring scenic routes with his dog and participating in local events.
Shane Driver brings over 12 years of telecom industry experience to his role as Senior Account Manager at Carritech.
With a focus on Network Hardware Support Services, Shane meets the diverse needs of Carritech’s international clients, particularly in the UK, Ireland, and mainland Europe. Known for his customer-centric approach, Shane ensures his clients receive support solutions that align with their unique requirements.
Outside of telecommunications, Shane enjoys swimming, playing golf, and spending time with his young family.
Yura Saskevych has over a decade of vast experience in sales of telecommunication hardware and network services support. He is the Director of Global Accounts at Carritech and holds a Master’s Degree in Electrical Engineering.
Having been focused extensively on transport (Optical and MW), Access and Core Networks, Yura has successfully helped customers worldwide extend the life of existing telecommunication networks, reduce expenses and meet their environmental goals.
With a strong background in the telecom industry, Yura will engage with clients with a customised approach, provide required solutions and ensure that their telecom systems are running smoothly.
Adept at working simultaneously on multiple accounts with the highest accuracy and professional salesmanship Yura collaborates closely with engineers, technicians, the procurement department and project managers to plan, adapt, and optimize customer network solutions.
Yura is passionate about delivering innovative and cost-effective solutions that meet performance, security, and quality standards.
When he’s not enhancing telecom infrastructures, he enjoys doing sports, gardening and exploring scenic routes.
Miguel Asín Barcos serves as the Sales Director at Carritech, where he focuses on driving revenue growth and enhancing customer satisfaction.
Based in Madrid, Miguel draws on his more than 20 years of experience in the telecom industry to lead and support his sales team.
Outside of telecommunications, he enjoys football, watching movies, and spending time with his family.
