Product Support

ECI XDM2000

Carritech provides full support for ECI XDM2000 networks, including spare part supply, repair options and advanced L3 Remote Technical Support for organisations maintaining critical telecom infrastructure.

Spare part supplySource replacement parts and legacy telecom hardware for ECI XDM2000 systems.
Repairs and lifecycle supportExtend the life of existing network assets with practical repair and replacement options.
L3 Remote Technical SupportAccess senior telecom engineering support for complex faults, escalation and continuity planning.
ECI XDM2000
Support coverageSupply, repairs and L3 support for ECI XDM2000
Product Information

Technical resources and product details

Explore product information, key features, technical details, ownership history and downloadable resources for this product family.

Overview

Product information

The ECI XDM2000 is a high-capacity, carrier-grade Multi-Service Transport Platform engineered to meet the demanding requirements of metro and regional optical networks. Supporting a broad spectrum of protocols including SONET/SDH, OTN, Ethernet, and DWDM, the XDM2000 delivers scalable, reliable, and efficient transport solutions that enable seamless integration of legacy and next-generation services.

Designed with a modular and scalable architecture, the XDM2000 offers advanced grooming and multiplexing capabilities to optimize bandwidth utilization and support dynamic traffic patterns. Its robust protection mechanisms and fault-tolerant design ensure high availability and uninterrupted service delivery, making it ideal for service providers seeking to future-proof their optical transport infrastructure.

At Carritech, we provide comprehensive support for the ECI XDM2000 platform, offering fully tested equipment, spare parts, and expert technical assistance. Our global inventory and rapid delivery services empower network operators to maintain, expand, and upgrade their transport networks with confidence and minimal disruption.

Features

Key features

  • High Capacity and Scalability
    Designed to handle large-scale metro and regional network demands with scalable bandwidth and modular growth options.

  • Multi-Service Support
    Supports SONET/SDH, Optical Transport Network (OTN), Ethernet, and Dense Wavelength Division Multiplexing (DWDM) protocols within a single platform.

  • Advanced Grooming and Multiplexing
    Enables efficient aggregation and multiplexing of diverse service types to optimize network bandwidth utilization.

  • Robust Protection and Resiliency
    Incorporates carrier-grade protection schemes, including automatic protection switching (APS) and redundant hardware components for high availability.

  • Flexible Interface Options
    Supports a wide range of client interfaces including various optical and electrical protocols to meet diverse network requirements.

  • Modular and Future-Proof Architecture
    Facilitates incremental capacity upgrades and easy integration with evolving network technologies.

  • Comprehensive Network Management
    Compatible with centralized management systems providing streamlined provisioning, monitoring, and fault management.

  • Carrier-Grade Reliability
    Built for continuous operation with redundant power supplies and hot-swappable modules to minimize downtime.

Technical Details

Technical information

System Architecture

  • Platform Type: High-capacity, modular Multi-Service Transport Platform

  • Deployment Scenarios: Designed for metro, regional, and enterprise optical transport networks

  • Modular Design: Scalable chassis with hot-swappable line cards, control modules, and power supplies

Supported Protocols and Interfaces

  • Transport Protocols:

    • SONET/SDH (up to OC-192/STM-64)

    • Optical Transport Network (OTN)

    • Ethernet (10/100/1000 Mbps and 10 Gbps)

    • Dense Wavelength Division Multiplexing (DWDM)

  • Client Interfaces:

    • Electrical and optical Ethernet

    • TDM interfaces including E1/T1, DS3/E3

    • Various optical wavelengths and distances supported

Capacity and Scalability

  • Cross-Connect Capacity: Non-blocking switching fabric supporting multiple services and high throughput

  • Wavelength Channels: Supports multiple DWDM wavelengths with grooming and multiplexing capabilities

  • Service Rates: Supports a wide range from low-speed TDM to 10 Gbps Ethernet

Protection and Resiliency

  • Protection Schemes:

    • Automatic protection switching (APS)

    • Redundant power supplies and hardware components

  • Fault Management: Real-time alarm monitoring, fault detection, and rapid failover mechanisms

Management and Control

  • Management Interfaces:

    • Command Line Interface (CLI), SNMP, and web-based GUI

    • Compatible with centralized network management systems

  • Operations Support: Performance monitoring, configuration management, and diagnostic tools

Physical and Environmental

  • Form Factor: Rack-mountable chassis suitable for telecom-grade data centers

  • Power Supply: -48V DC with redundant power options

  • Cooling: Fan-cooled with temperature monitoring

  • Operating Temperature: 0°C to +45°C (standard telecom indoor range)

Ongoing Product Support

Support for ECI XDM2000 networks

Carritech helps organisations keep legacy telecom networks operational with spare part supply, repairs and advanced L3 Remote Technical Support for critical infrastructure environments.

01

Spare parts supply

Source replacement parts, legacy hardware and supporting equipment for ECI XDM2000 systems through Carritech’s global telecom supply network.

02

Repairs and lifecycle support

Extend the useful life of existing telecom assets with practical repair, replacement and lifecycle support options designed to reduce unnecessary network risk.

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