Product Support

Ericsson Redback Smartedge

Carritech provides full support for Ericsson Redback Smartedge networks, including spare part supply, repair options and advanced L3 Remote Technical Support for organisations maintaining critical telecom infrastructure.

Spare part supplySource replacement parts and legacy telecom hardware for Ericsson Redback Smartedge systems.
Repairs and lifecycle supportExtend the life of existing network assets with practical repair and replacement options.
L3 Remote Technical SupportAccess senior telecom engineering support for complex faults, escalation and continuity planning.
Ericsson Redback Smartedge
Support coverageSupply, repairs and L3 support for Ericsson Redback Smartedge
Product Information

Technical resources and product details

Explore product information, key features, technical details, ownership history and downloadable resources for this product family.

Overview

Product information

The Ericsson Redback SmartEdge series is a high-performance family of edge routers designed to deliver carrier-grade IP services with speed, scalability, and reliability. Originally developed by Redback Networks (acquired by Ericsson), the SmartEdge platform was engineered to meet the growing demands of broadband service providers, enabling seamless delivery of IP/MPLS-based services such as internet access, IPTV, VoIP, and VPNs across fixed and mobile networks.

SmartEdge routers are built to handle massive volumes of traffic with low latency, making them ideal for service edge and aggregation roles within core and metro networks. With advanced QoS, subscriber management, and traffic engineering features, the SmartEdge series allows operators to create differentiated service offerings while maintaining network efficiency and uptime. Their modular, scalable architecture supports flexible deployment, allowing networks to grow without disrupting existing services.

At Carritech, we continue to support the Ericsson Redback SmartEdge platform by supplying refurbished and tested equipment, offering component-level repair services, and providing expert technical assistance. Our support helps operators extend the life of their SmartEdge infrastructure, optimize performance, and manage operational costs effectively—even as they transition toward next-generation IP solutions.

Features

Key features

  • Carrier-Grade IP/MPLS Routing
    Delivers high-performance routing with robust support for IP, MPLS, and VPN services in both fixed and mobile networks.

  • Scalable Architecture
    Modular design with support for tens of thousands of subscribers per chassis, allowing seamless network expansion.

  • Advanced QoS and Traffic Management
    Fine-grained quality of service (QoS) and traffic shaping capabilities for delivering differentiated services such as IPTV, VoIP, and business VPNs.

  • Subscriber Management
    Integrated subscriber session control, IP address management, and service policy enforcement for dynamic service delivery.

  • High Availability
    Redundant hardware components and hitless software upgrades ensure minimal downtime and continuous service.

  • Flexible Interface Support
    Supports a wide range of interface types including Gigabit Ethernet, 10-Gigabit Ethernet, ATM, and POS (Packet over SONET/SDH).

  • Low Latency and High Throughput
    Optimized for high-speed service edge and aggregation with low forwarding latency, even under heavy load.

  • Service-Aware Networking
    Built-in awareness of application types and service policies for intelligent traffic forwarding and control.

  • Comprehensive Management Tools
    Full integration with Ericsson’s network management systems and standard SNMP support for third-party platforms.

  • Proven Field Deployment
    Deployed by major carriers worldwide, the SmartEdge platform is recognized for its long-term reliability and performance in large-scale networks.

Technical Details

Technical information

Chassis Options
SmartEdge 800

  • 8-slot chassis (7 line card slots, 1 switch/control processor)

  • Height: 6RU

  • Max subscribers: ~64,000

SmartEdge 1200

  • 12-slot chassis (11 line card slots, 1 switch/control processor)

  • Height: 12RU

  • Max subscribers: ~128,000

Routing Capabilities

  • IPv4, IPv6

  • OSPF, IS-IS, BGP, RIP

  • MPLS, LDP, RSVP-TE

Switching Support

  • Layer 2 switching (Ethernet, VLAN)

  • PPPoE, DHCP, L2TP

  • VLAN stacking (Q-in-Q)

Subscriber and Service Support

  • Dynamic IP address management

  • Subscriber session control with per-session policies

  • PPP, DHCP, and static IP configurations

  • Support for Internet access, IPTV (multicast and unicast), VoIP, and IP VPNs (L2VPN, L3VPN)

Quality of Service (QoS)

  • Hierarchical QoS with per-flow traffic shaping

  • Packet classification, prioritization

  • Congestion management and policing

Performance

  • Up to 160 Gbps switching capacity (SmartEdge 1200)

  • High-density Gigabit and 10-Gigabit Ethernet throughput

  • Up to 128,000 subscriber sessions

  • Up to 256,000 IPv4/IPv6 routes

Interface Options

  • 10/100/1000Base-T Ethernet

  • Gigabit Ethernet (SFP)

  • 10-Gigabit Ethernet (XFP or SFP+)

  • ATM and POS (Packet over SONET/SDH)

  • Channelized T1/E1 for legacy DSL aggregation

Redundancy and High Availability

  • Dual switch/control processors (1 active, 1 standby)

  • Hot-swappable line cards and fans

  • Redundant AC or DC power supply options

  • Support for non-stop routing and hitless software upgrades

Management and Monitoring

  • Command Line Interface (CLI), SNMP v1/v2c/v3

  • RADIUS and TACACS+ authentication

  • Compatible with Ericsson Service-Aware Manager (SAM)

  • Comprehensive logging, alarms, and per-session traffic statistics

Ongoing Product Support

Support for Ericsson Redback Smartedge networks

Carritech helps organisations keep legacy telecom networks operational with spare part supply, repairs and advanced L3 Remote Technical Support for critical infrastructure environments.

01

Spare parts supply

Source replacement parts, legacy hardware and supporting equipment for Ericsson Redback Smartedge systems through Carritech’s global telecom supply network.

02

Repairs and lifecycle support

Extend the useful life of existing telecom assets with practical repair, replacement and lifecycle support options designed to reduce unnecessary network risk.

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