Suministro continuo de equipos heredados – Operador en Sudamérica

Desafíos del operador

Tenemos un contrato de soporte continuo, proporcionando repuestos OEM (fabricante de equipos original) a nuestro cliente que opera la tecnología TDM en toda su red de más de 5 millones de suscriptores en tres países.

Los OEM no pudieron proporcionar una cobertura de repuestos del 100% debido a una base instalada fuera de soporte dentro de la red. Esto significó que el operador fue empujado a aplicar una reducción del 40% OPEX (Operational Expense) en los contratos OEM.

Junto a esto, debido al ciclo de vida de los equipos discontinuados, las compras de hardware del operador realizadas a través de los contratos OEM aumentaron año tras año. Esto, junto con los retrasos continuos con la entrega de hardware, estaban causando un impacto negativo en el SLA (acuerdo de nivel de servicio) de los clientes.

Solución de Carritech

Debido a un gran stock de tecnologías TDM y SDH legacy, pudimos ofrecer al cliente una solución rentable y proporcionar las piezas que necesitaban con un ahorro de hasta el 75% en comparación con el OEM. También pudimos proporcionar plazos de entrega muy cortos para satisfacer las necesidades del cliente.

Nuestra experiencia y conocimientos con este equipo también nos permitieron suministrar los repuestos con las versiones de firmware regionales específicas que el cliente necesitaba para cada uno de los tres países de la red.

Resultado final

  • El cliente pudo extender la vida útil de sus equipos de telecomunicaciones durante más de 10 años. También pudieron agregar otras tecnologías heredadas al servicio de soporte proporcionado.
  • Ahorro total de más de 1 millón de dólares.
  • Servicio altamente confiable. Menos del 1% de los fallos encontrados en las partes suministradas por Carritech.

Entorno de red

Conmutación TDM y tecnologías SDH. Ericsson y Siemens

Plazo de entrega de la solución

15 días (desde la solicitud del pedido hasta la entrega)

Valor añadido de Carritech

Disponibilidad de tarjetas legacy. Aprox. 75% de ahorro de OPEX en comparación con los precios de OEM. Plazos de entrega cortos. Alta fiabilidad.

¿Te enfrentas a un desafío similar?

Nuestro experimentado equipo de soporte puede ayudarte con el suministro, la reparación y el mantenimiento continuo de tu red de telecomunicaciones.

Yuliya Danilenko

Account Manager

Yuliya Danilenko has over four years of experience as an International Account Manager, specializing in Level 3 Remote Technical Support.

She assists large-scale multinational organizations, fixed and mobile operators, and leading equipment manufacturers worldwide in supporting legacy telecom equipment, generating additional revenue, and reducing operational expenses (OPEX).

In her leisure time, she loves travelling and exploring different cultures.

Javier Amado

Account Manager

As an international Account Manager for Carritech Telecommunications, Javier assists large fixed and mobile operators in supporting their legacy telecom equipment, particularly in Italy and LATAM. He ensures that the company delivers the best value to customers across all services specialized in legacy telecom equipment.

In his free time, Javier enjoys sports and is an avid fan of soccer and motorsports, including Formula 1 and MotoGP. He also considers himself a lifelong learner, seizing every opportunity for growth.

Aligned with the values of Carritech, Javier is committed to helping more operators worldwide achieve their environmental goals and continue to leave a positive footprint.

Christian Mekdad

Account Manager

Christian brings over a decade of IT industry experience and 5 years in the telecom industry to his role as an Account Manager at Carritech, with a focus on optical transceiver solutions and GPON technology.

As a trilingual person speaking French, Spanish and English, he manages operations in French-speaking countries and communicates with international traders from around the world. Christian will step outside his comfort zone to find the most effective solutions to your challenges.

In his free time, Christian enjoys playing rugby and trekking in the mountains of Madrid.

Luis Alvarez

Account Manager

Luis Alvarez brings more than 5 years of experience in the telecom industry. With a focus on optical transceiver solutions, he adeptly meets the diverse needs of Carritech’s international clientele, particularly in Spain and Latin America.

Known for his consultative approach, Luis ensures clients receive customised, effective network solutions.

When not enhancing telecom infrastructures, Luis enjoys working out, exploring scenic routes with his dog and participating in local events.

Shane Driver

Senior Account Manager

Shane Driver brings over 12 years of telecom industry experience to his role as Senior Account Manager at Carritech.

With a focus on Network Hardware Support Services, Shane meets the diverse needs of Carritech’s international clients, particularly in the UK, Ireland, and mainland Europe. Known for his customer-centric approach, Shane ensures his clients receive support solutions that align with their unique requirements.

Outside of telecommunications, Shane enjoys swimming, playing golf, and spending time with his young family.

Yura Saskevych

Director of Global Accounts

Yura Saskevych has over a decade of vast experience in sales of telecommunication hardware and network services support. He is the Director of Global Accounts at Carritech and holds a Master’s Degree in Electrical Engineering.

Having been focused extensively on transport (Optical and MW), Access and Core Networks, Yura has successfully helped customers worldwide extend the life of existing telecommunication networks, reduce expenses and meet their environmental goals.

With a strong background in the telecom industry, Yura will engage with clients with a customised approach, provide required solutions and ensure that their telecom systems are running smoothly.

Adept at working simultaneously on multiple accounts with the highest accuracy and professional salesmanship Yura collaborates closely with engineers, technicians, the procurement department and project managers to plan, adapt, and optimize customer network solutions.

Yura is passionate about delivering innovative and cost-effective solutions that meet performance, security, and quality standards.

When he’s not enhancing telecom infrastructures, he enjoys doing sports, gardening and exploring scenic routes.

Miguel Asín Barcos

Sales Director

Miguel Asín Barcos serves as the Sales Director at Carritech, where he focuses on driving revenue growth and enhancing customer satisfaction.

Based in Madrid, Miguel draws on his more than 20 years of experience in the telecom industry to lead and support his sales team.

Outside of telecommunications, he enjoys football, watching movies, and spending time with his family.

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A complete, sustainable support solution for your telecommunication network...

Network Development

Podemos ayudarle con el suministro y la adquisición de piezas de repuesto para su red de telecomunicaciones.

Operational Maintenance

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Investment Realisation

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