Fornecimento contínuo de equipamentos legacy – Operadora na América do Sul

Desafios do Operador

Temos um contrato de suporte contínuo, fornecendo peças OEM (fabricante de equipamento original) para o nosso cliente que opera a tecnologia TDM na sua rede de mais de 5 milhões de assinantes em três países.

Os OEMs não foram capazes de fornecer 100% de cobertura de cartão devido a uma base instalada herdada na rede. Isso significou que a operadora foi pressionada a aplicar uma redução de 40% no OPEX (despesas operacionais) nos contratos de OEM.

Além disso, devido ao ciclo de vida dos equipamentos legacy, as compras de hardware da operadora realizadas através de contratos de OEM aumentaram ano a ano. Isso, combinado com atrasos consecutivos na entrega de hardware, causou um impacto negativo no SLA (service level agreement) dos clientes.

Solução Carritech

Devido a um grande stock nas tecnologias TDM e SDH legacy, conseguimos oferecer ao cliente uma solução económica e fornecer as peças que ele precisava com uma economia de até 75% em comparação com o OEM. Conseguimos ainda fornecer com prazos de entrega muito curtos para atender às necessidades do cliente.

A nossa experiência e especialização com este equipamento também nos permitiu fornecer as peças com as versões de firmware regionais específicas que o cliente necessitava para cada um dos três países da rede.

Resultado final

  • O cliente conseguiu aumentar o tempo de vida útil dos seus equipamentos de telecomunicações em mais de 10 anos. Conseuindo ainda adicionar outras tecnologias legacy ao serviço de suporte fornecido.
  • Poupança total superior a 1 milhão de dólares americanos.
  • Serviço de total confiança. Menos de 1% de falhas encontradas nas peças fornecidas pela Carritech.

Ambiente de rede

Comutação TDM e tecnologias SDH. Ericsson & Siemens

Tempo de preparação da solução

15 dias (desde a receção do pedido até a conclusão)

Valor Acrescentado da Carritech

Disponibilidade de cartões legados Aprox. 75% de economia de OPEX em relação aos preços de OEM. Prazos de entrega curtos. Alta fiabilidade.

Está a enfrentar um desafio semelhante?

A nossa experiente equipa de suporte pode ajudá-lo com o fornecimento, reparação e manutenção contínua da sua rede de telecomunicações.

Yuliya Danilenko

Account Manager

Yuliya Danilenko has over four years of experience as an International Account Manager, specializing in Level 3 Remote Technical Support.

She assists large-scale multinational organizations, fixed and mobile operators, and leading equipment manufacturers worldwide in supporting legacy telecom equipment, generating additional revenue, and reducing operational expenses (OPEX).

In her leisure time, she loves travelling and exploring different cultures.

Javier Amado

Account Manager

As an international Account Manager for Carritech Telecommunications, Javier assists large fixed and mobile operators in supporting their legacy telecom equipment, particularly in Italy and LATAM. He ensures that the company delivers the best value to customers across all services specialized in legacy telecom equipment.

In his free time, Javier enjoys sports and is an avid fan of soccer and motorsports, including Formula 1 and MotoGP. He also considers himself a lifelong learner, seizing every opportunity for growth.

Aligned with the values of Carritech, Javier is committed to helping more operators worldwide achieve their environmental goals and continue to leave a positive footprint.

Christian Mekdad

Account Manager

Christian brings over a decade of IT industry experience and 5 years in the telecom industry to his role as an Account Manager at Carritech, with a focus on optical transceiver solutions and GPON technology.

As a trilingual person speaking French, Spanish and English, he manages operations in French-speaking countries and communicates with international traders from around the world. Christian will step outside his comfort zone to find the most effective solutions to your challenges.

In his free time, Christian enjoys playing rugby and trekking in the mountains of Madrid.

Luis Alvarez

Account Manager

Luis Alvarez brings more than 5 years of experience in the telecom industry. With a focus on optical transceiver solutions, he adeptly meets the diverse needs of Carritech’s international clientele, particularly in Spain and Latin America.

Known for his consultative approach, Luis ensures clients receive customised, effective network solutions.

When not enhancing telecom infrastructures, Luis enjoys working out, exploring scenic routes with his dog and participating in local events.

Shane Driver

Senior Account Manager

Shane Driver brings over 12 years of telecom industry experience to his role as Senior Account Manager at Carritech.

With a focus on Network Hardware Support Services, Shane meets the diverse needs of Carritech’s international clients, particularly in the UK, Ireland, and mainland Europe. Known for his customer-centric approach, Shane ensures his clients receive support solutions that align with their unique requirements.

Outside of telecommunications, Shane enjoys swimming, playing golf, and spending time with his young family.

Yura Saskevych

Director of Global Accounts

Yura Saskevych has over a decade of vast experience in sales of telecommunication hardware and network services support. He is the Director of Global Accounts at Carritech and holds a Master’s Degree in Electrical Engineering.

Having been focused extensively on transport (Optical and MW), Access and Core Networks, Yura has successfully helped customers worldwide extend the life of existing telecommunication networks, reduce expenses and meet their environmental goals.

With a strong background in the telecom industry, Yura will engage with clients with a customised approach, provide required solutions and ensure that their telecom systems are running smoothly.

Adept at working simultaneously on multiple accounts with the highest accuracy and professional salesmanship Yura collaborates closely with engineers, technicians, the procurement department and project managers to plan, adapt, and optimize customer network solutions.

Yura is passionate about delivering innovative and cost-effective solutions that meet performance, security, and quality standards.

When he’s not enhancing telecom infrastructures, he enjoys doing sports, gardening and exploring scenic routes.

Miguel Asín Barcos

Diretor de Vendas

Miguel Asín Barcos serves as the Sales Director at Carritech, where he focuses on driving revenue growth and enhancing customer satisfaction.

Based in Madrid, Miguel draws on his more than 20 years of experience in the telecom industry to lead and support his sales team.

Outside of telecommunications, he enjoys football, watching movies, and spending time with his family.

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Pedido de Suporte

Pedido de Suporte

Product:

A complete, sustainable support solution for your telecommunication network...

Network Development

Podemos ajudar no fornecimento e aquisição de spares para a sua rede de telecomunicações.

Operational Maintenance

Podemos ajudar no fornecimento e aquisição de spares para a sua rede de telecomunicações.

Investment Realisation

Podemos ajudar no fornecimento e aquisição de spares para a sua rede de telecomunicações.

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